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Providing the skills delivery system that will revolutionize your sales culture





No level of motivation or coercion can make a winner out of a sales representative who lacks the skills to sell.  High level, long-term results are only possible when the representative's performance is sufficient to impact the customer's buying decisions.



Fairmont's sales skills delivery system prepares the sales staff for a needs-based sales approach that leads to:

  • Stronger relationships

  • Reduced closed accounts

  • Improved customer service

  • Increased sales


The product-push sales approach of the past is costly as bankers push products that customers don't want, don't need, and can't use.  Quality service deteriorates and more business leaves by the back door than enters the front door.



·         Fairmont's CEO - with a behavioral science doctorate and over 30 years' experience assisting financial institutions in developing their sales cultures.

·         Fairmont's Staff - former bankers who have experienced sales development challenges, and enjoyed the rewards of successful sales efforts.



Please visit our partner

Harland Financial Solutions supplies software and services to thousands of financial institutions of all sizes, offering its solutions in both an in-house and service bureau environment.

Our partnership enables Harland Financial Solutions CRM (Touché and Encore!) software clients to maximize the return on their CRM initiative.  Fairmont's sequential plan for developing employee attitudes, knowledge, and skills ensures that they have the ability to capitalize on CRM capabilities in customer service and sales situations.  Fairmont's customized training and coaching programs integrate Harland Financial Solutions technology tools with a proven customer service and sales approach.

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Our clients say it best

“By partnering with Fairmont, we have been able to shift our service culture from a very reactive operational approach to one of proactive sales and service.  Fairmont gave us the tools we needed to take our members' service experience to the next level.”

Our clients say it best

Stephanie Day
Chief Operating Officer
Bank-Fund Staff FCU

Our clients say it best




                Corporate Headquarters:  PO Box 800, Frederick, PA 19435-0800
Phone:  610-754-7955
  FAX:  610-754-6472